Help Desk Technician

4 days ago


Chennai, Tamil Nadu, India ITC Infotech Full time

Job Overview:

We are looking for a skilled Desktop Support Engineer to join our IT team at ITC Infotech. The successful candidate will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and delivering high-quality support.

Responsibilities:

  • Technical Support: Provide technical support to employees, including troubleshooting hardware and software issues.
  • Incident Management: Manage incidents and service requests, logging them in the ITSM/ticketing system.
  • Knowledge Base Maintenance: Maintain up-to-date documentation of common issues and resolutions.


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