Front Desk Liaison
1 week ago
Key Job Summary:
The primary role of the Reception Services Coordinator is to provide exceptional customer service, manage the reception area and handle administrative tasks.
Required Qualifications & Skills:
- Bachelor's degree in any field.
- Minimum 3 – 5 years of work experience.
- Presentation skills and excellent communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office applications.
Key Responsibilities:
- Serve as the first point of contact for visitors, clients, and vendors.
- Manage the reception area, answer phone calls and direct inquiries appropriately.
- Handle courier, mail and document coordination.
- Schedule meeting rooms, appointments and visitor logs.
- Maintain a professional welcoming office environment.
- Provide administrative support to management when required.
- Handle sales calls, emails and inquiries.
- Redirect sales leads to relevant stakeholders and maintain customer relationships.
- Assist with sending promotional materials to potential clients.
- Prepare follow-up on sales quotations, proposals and agreements.
- Update the CRM database with client sales information.
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