Business Operations Specialist
2 weeks ago
Job Description:
At Analytix Business Solutions, we are seeking a skilled Business Operations Specialist to assist with the identification and documentation of requirements associated with maintenance and development of quality solutions to meet business needs. Key responsibilities include gathering critical information from meetings with stakeholders, business users, process owners, and subject matter experts, and producing useful reports.
The successful candidate will have strong written and verbal communication skills, including technical writing. They will also be able to understand and comprehend client requirements, and have expertise in IT product/service document management practices.
Key Responsibilities:
- Assist in identifying and documenting requirements for maintenance and development of quality solutions
- Gather critical information from meetings with stakeholders, business users, process owners, and subject matter experts
- Produce useful reports
- Have strong written and verbal communication skills, including technical writing
- Understand and comprehend client requirements
- Have expertise in IT product/service document management practices
Job Requirements:
- Strong written and verbal communication skills
- Ability to understand and comprehend client requirements
- Expertise in IT product/service document management practices
- Knowledge of MS Visio
- Good project management methodologies
- Strong working knowledge of Microsoft Office (Word, PowerPoint, Excel)
- Workflow/Flowcharts Tools: Smartdraw, Visio, or similar software
- IT Management Team management, SCRUM roles, Development & Deployment, Project/Change Management
- Domains: E-commerce, Immigration, CRM
- SDLC Methodologies: Agile SCRUM, Waterfall
- Documentation: CR, FRS, SRS, Release Note
- Operating Systems: Windows 7/8/10
- UML Diagram Tools: Figma, Mockflow, Miro
- Analysis: Data analysis, System Analysis, Process Analysis
- Wireframe: Figma, Mockflow, Balsamiq, Miro
- Tools: Jira or similar project management applications
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