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2 days ago
This leadership role provides a unique chance to drive revenue cycle performance for U.S. healthcare provider clients. As the Director of RCM, you will be responsible for overseeing daily operations, managing teams, and ensuring compliance with industry regulations.
Key Responsibilities- Strategic Leadership:
- Develop and execute strategies to optimize revenue cycle performance across specialties.
- Partner with U.S. leadership to ensure client needs, compliance standards, and performance goals are consistently met.
- Operational Management:
- Oversee charge entry, payment posting, AR calling, denial management, credentialing, and reporting processes.
- Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance.
- Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
- People Leadership:
- Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.
- Build a performance-driven culture with clear KPIs, evaluation frameworks, and feedback mechanisms.
- Client & Stakeholder Engagement:
- Act as a bridge between U.S. leadership and offshore teams to ensure clear communication and alignment.
- Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives.
- Compliance & Process Improvement:
- Ensure adherence to U.S. healthcare billing regulations, HIPAA compliance, and payer-specific requirements.
- Monitor payer changes, industry trends, and regulatory updates to update internal SOPs.
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