Business Systems Integration Specialist

7 days ago

Bengaluru, Karnataka, India beBeeIntegration Full time US$ 1,25,400 - US$ 1,41,900
Job Overview

We're seeking a seasoned business systems professional to spearhead the integration of Atlassian products into a cohesive workplace platform.

This pivotal role demands strategic vision, technical expertise, and exceptional collaboration skills to drive seamless adoption and user delight.

Main Responsibilities:
  • Develop and maintain the Atlassian product roadmap, prioritizing work to deliver value to employees.
  • Partner with stakeholders to identify pain points, map processes, and develop innovative solutions.
  • Lead workshops, rapid prototypes, and proof-of-concepts to unlock new ways of working.
  • Integrate Jira and Confluence with other SaaS tools using APIs, marketplace apps, and automations.
  • Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
  • Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
  • Champion change management, crafting communication plans, delivering live training, and publishing self-service content that drives enthusiastic uptake.
  • Define and audit permission models balancing collaboration, privacy, and compliance requirements.
  • Upskill the Global Service Desk team to scale end-user support.
Requirements:
  • 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
  • Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
  • Strong integration skills with REST APIs, webhooks, and scripting languages like Python and Node.js.
  • Fluency with analytics and reporting tools like eazyBI, Tableau, or BigQuery.
  • Polished communication and facilitation skills, comfortable presenting to executives, guiding power users, and supporting frontline teams.
  • Passion for experimentation, continuous improvement, and simplifying complex processes.
  • Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.

About Us

Our software empowers organizations to improve engagement and understand their customers. We have operations in multiple countries, based in San Francisco.

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