Technical Leader for Appstore Customer Experience

12 hours ago


Chennai, Tamil Nadu, India myGwork Full time
Improve Customer Experience with MyGwork

This role is an exciting opportunity to work with Amazon, a company that values diversity and inclusivity. As a Principal Engineer, you will be responsible for improving the customer experience of Appstore users.

The position can be based in various locations, including Delhi, Hyderabad, Pune, and Bangalore. You will work on a wide range of technologies and systems, both on-device and in the cloud. Your primary goal will be to scale these systems to support fast growth, innovate, simplify, and remove bottlenecks, while ensuring reliability and robustness.

To achieve this, you will need to have a deep understanding of software fundamentals and current software disciplines. You should also be able to effectively challenge technical system designs and drive engineering decisions to deliver the right developer and customer experience.

Influencing senior leadership on the right technical direction, making key technology decisions, coaching and developing engineers, and improving overall maintainability are key responsibilities of this role. You will also need to drive innovations and think big to bring step-function changes from the current status quo.

You will engage with senior engineers to review key designs and architecture, review customer and operational metrics, look at system health, problem-solve complex ambiguous problems, code critical and complex modules, and influence senior leaders to propose architecture to support future needs.

About the Team

The Appstore technology teams connect millions of customers to apps and content they love. We enable this on varied sets of devices like Fire TV, Fire Tablets, Android devices, etc. We delight customers through selection, world-class customer experience, and value for their money.

Basic Qualifications:

  • 9+ years of non-internship professional software development experience
  • Knowledge of object-oriented design, data structures, and algorithms

Preferred Qualifications:

  • Experience dealing with middleware/SW stacks and embedded systems
  • Experience with continuous integration practices (unit-test, linting, code coverage, etc.)
  • Experience programming with Rust, C++, including object-oriented design
  • Experience in hands-on development in the last 3 years

We estimate the salary for this role to be around **$160,000 - $200,000 per year**, depending on your location and experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.



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