
Customer Support Specialist
4 days ago
We are seeking a customer support professional to provide international assistance.
Key Responsibilities:- Foster exceptional customer experiences by handling international calls with professionalism and efficiency.
- Demonstrate empathy and understanding in resolving customer issues.
- Troubleshoot problems and escalate complex cases when necessary, ensuring seamless resolution.
- Maintain accurate records of interactions and adhere to high-quality standards.
- Meet performance targets for customer satisfaction, call duration, and issue resolution.
The ideal candidate will possess excellent English communication skills, enabling effective interaction with customers and colleagues alike.
Requirements:- Outstanding English communication skills (free from grammatical errors or misunderstandings)
- Ability to thrive in a fast-paced international environment
- Strong analytical skills and attention to detail
- Motivation and passion for delivering exceptional customer service
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