Academic Liaison Specialist

7 days ago


Coimbatore, Tamil Nadu, India Craskills Learning Solutions Full time

We are seeking a highly skilled Academic Liaison Specialist to play a crucial role in ensuring prompt follow-up with prospective students and maintaining accurate records at Craskills Learning Solutions.

Responsibilities:

  1. Marketing and Sales Strategies: Utilize innovative marketing and sales approaches to attract prospective students, focusing on the benefits of our educational offerings.
  2. Student Engagement: Engage with potential students to understand their educational goals and aspirations, providing personalized support throughout the admissions process.
  3. Admissions Support: Provide detailed information about our institution's programs, courses, and admission requirements, ensuring a seamless experience for prospective students.
  4. Consultant Management: Handle inquiries from consultants effectively, communicating the value proposition of our educational offerings.
  5. Communication and Follow-up: Maintain regular communication with prospective students through phone calls, emails, and in-person meetings, ensuring prompt follow-up and timely updates to the Director.
  6. Presentations and Events: Demonstrate excellent presentation skills during counseling sessions and admissions events, showcasing the benefits of our educational programs.
  7. Database Management: Utilize basic MS Excel knowledge to maintain accurate student databases and generate reports as required.
  8. Team Collaboration: Collaborate with other team members to streamline the admissions process, enhancing the overall student experience.

Requirements:

  1. Education: Bachelor's degree in Marketing, Sales, Education, or a related field.
  2. Experience: Previous experience in marketing, sales, or customer service roles is preferred.
  3. Age: Age under 30 years.
  4. Familiarity: Familiarity with call center operations is advantageous.
  5. Interpersonal Skills: Strong interpersonal skills and the ability to build rapport with prospective students.
  6. Communication Skills: Excellent communication skills, both verbal and written.
  7. Technical Skills: Proficiency in MS Office applications, particularly MS Excel.
  8. Flexibility: Ability to work independently and as part of a team, with a flexible schedule to accommodate evening or weekend admissions events as needed.


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