Academic Liaison Specialist
7 days ago
We are seeking a highly skilled Academic Liaison Specialist to play a crucial role in ensuring prompt follow-up with prospective students and maintaining accurate records at Craskills Learning Solutions.
Responsibilities:
- Marketing and Sales Strategies: Utilize innovative marketing and sales approaches to attract prospective students, focusing on the benefits of our educational offerings.
- Student Engagement: Engage with potential students to understand their educational goals and aspirations, providing personalized support throughout the admissions process.
- Admissions Support: Provide detailed information about our institution's programs, courses, and admission requirements, ensuring a seamless experience for prospective students.
- Consultant Management: Handle inquiries from consultants effectively, communicating the value proposition of our educational offerings.
- Communication and Follow-up: Maintain regular communication with prospective students through phone calls, emails, and in-person meetings, ensuring prompt follow-up and timely updates to the Director.
- Presentations and Events: Demonstrate excellent presentation skills during counseling sessions and admissions events, showcasing the benefits of our educational programs.
- Database Management: Utilize basic MS Excel knowledge to maintain accurate student databases and generate reports as required.
- Team Collaboration: Collaborate with other team members to streamline the admissions process, enhancing the overall student experience.
Requirements:
- Education: Bachelor's degree in Marketing, Sales, Education, or a related field.
- Experience: Previous experience in marketing, sales, or customer service roles is preferred.
- Age: Age under 30 years.
- Familiarity: Familiarity with call center operations is advantageous.
- Interpersonal Skills: Strong interpersonal skills and the ability to build rapport with prospective students.
- Communication Skills: Excellent communication skills, both verbal and written.
- Technical Skills: Proficiency in MS Office applications, particularly MS Excel.
- Flexibility: Ability to work independently and as part of a team, with a flexible schedule to accommodate evening or weekend admissions events as needed.
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