Digital Delivery Specialist
4 weeks ago
Purpose & Overall Relevance for the Organisation:
At Adidas, we strive to provide unified services globally, leveraging standardized and automated solutions across functions and markets. This enables us to drive operational efficiency, quality services, improved agility, and better decision-making while reducing complexity and workload.
Our Direct-to-Consumer (DTC) team handles large volumes of data, directly impacting the company's financial results. The Senior Specialist Digital Delivery position will play a crucial role in our Digital acceleration strategy.
Key Responsibilities:
- Define, execute, and validate testing scenarios
- Ensure accurate documentation of new development and implementations of DTC channels
- Report results to management and business
- Identify process improvements from analysis and tests performed
- Analyze product performance through analytics and troubleshooting at hyper care phase
- Responsible for product stabilization and product enhancements after go-live
- Provide technical expertise on DTC processes
- Act as a subject matter expert and single point of contact for a specific product or sub-functionality of a product
- Accountability for team problem-solving & decision-making
- Responsible for team handling and people management
Key Relationships:
- GBS DTC leadership team
- DTC GPO team
- DTC Retail & eComm teams
- Local finance markets
- Adidas IT and Product Teams
Knowledge, Skills and Abilities:
- Ability to analyze and test large datasets
- Strong knowledge of DTC processes
- Experience with SAP and OmniHub knowledge is considered a plus
- Analytical mind and inclination for problem-solving
- Proactive (engaging & impact-oriented) mindset, ability to think end-to-end
- Ability to read, write, and communicate in English in a business setting
- Strong verbal and written communication skills
- Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
- Highly result-driven and self-motivated team player with compassion, integrity, trust, and perseverance
- Experience in a Shared Service environment or similar
Requisite Education and Experience / Minimum Qualifications:
• University degree or equivalent experience
• 3+ years relevant work experience in the accounting/business area
• Broad and deep theoretical understanding of job function
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