RAC Operations Coordinator
2 weeks ago
NVS Travel Solutions Pvt ltd is a pioneering mobility services company in India, offering a range of services including RentACab solutions. With a fleet of 900 vehicles and cutting-edge transport management software, NVS ensures seamless employee transportation and rental services for top clients across the country.
Job Brief:The RAC Junior Executive will assist in the day-to-day operations of the RentACab services. This role is ideal for someone who is organized, detail-oriented, and can easily communicate with customers. The candidate will work closely with senior staff to ensure smooth operations, customer satisfaction, and compliance with company standards. Prior experience in roles such as travel desk, travels office receptionist, hotel front desk, or office assistant is helpful.
Key Responsibility Areas (KRAs):- Ensuring closed-looped and clear communication on email, calls, SMS, and WhatsApp with fast response times.
- Carrying out day-to-day RAC operations, including vendor briefing, vehicle dispatch time tracking, vehicle/driver quality check, customer coordination, and feedback collection.
- Maintaining records of daily trips, client feedback, and service issues.
- Collecting vendor trip sheets, validating, and raising invoices on time.
- Proactively seeking further business from clients and explaining the range of services.
- Total volume of bookings handled monthly, with incentives.
- CSAT score monthly, with incentives.
- Perfect SLA adherence for trip sheet collection and invoicing, with monthly bonus.
- Increase of business from each client, with yearly bonus.
- Excellent communication (oral and written).
- Ambition.
- Willingness to work from the office and stretch during peak loads.
- Comfortable with common desktop and mobile CRMs for business.
The ETS service we provide is of a premium cadre, serving top clients like Infosys and Bosch. Work with us to bring more quality control and processes to the employee transport industry and take our business to the next level. Success in this role would make you next in line for the COO position. We offer transparency, best-in-class software, and regular Facetime with the CEO to help you succeed.
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RAC Operations Coordinator
2 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeJob Title: RAC Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented RAC Operations Coordinator to assist in the day-to-day operations of our RentACab services. The ideal candidate will have excellent communication skills, be able to work closely with senior staff, and ensure smooth operations, customer satisfaction, and...
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RAC Operations Coordinator
3 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeJob Title: RAC ExecutiveNVS Travel Solutions Pvt Ltd is a pioneer in mobility services across India, offering a range of solutions including RentACab services. With a fleet of 900 vehicles and cutting-edge transport management software, NVS ensures seamless employee transportation and rental services for top clients across the country.Job Brief:The RAC...
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RAC Operations Coordinator
2 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeAbout the Role:NVS Travel Solutions Pvt Ltd is a pioneer in mobility services across India, offering RentACar services with a fleet of 900 vehicles and cutting-edge transport management software. We ensure seamless employee transportation and rental services for top clients across the country.Job Brief:The RAC Executive will assist in the day-to-day...
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RAC Operations Coordinator
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Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeRAC Operations Coordinator Job Summary:NVS Travel Solutions Pvt Ltd is a pioneer in mobility services across India, offering a range of solutions including RentACar services.Main Responsibilities:Assist in the day-to-day operations of the RentACar services, ensuring seamless employee transportation and rental services for top clients.Work closely with senior...
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RAC Operations Coordinator
1 week ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeJob Description: We are seeking a highly organized and detail-oriented individual to assist in the day-to-day operations of our RentACab services. The successful candidate will work closely with senior staff to ensure smooth operations, customer satisfaction, and compliance with company standards.Key Responsibilities:Ensure effective communication with...
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RAC Operations Coordinator
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Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeJob Brief:NVS Travel Solutions Pvt Ltd is a pioneer in mobility services across India, including RentACar services. With a fleet of 900 vehicles and cutting-edge transport management software, NVS ensures seamless employee transportation and rental services for top clients across the country.Key Responsibility Areas (KRAs):Ensuring closed-looped and clear...
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RAC Operations Coordinator
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Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeJob OverviewNVS Travel Solutions Pvt Ltd is a pioneer in mobility services across India, offering RentACar services with a fleet of 900 vehicles and cutting-edge transport management software. We ensure seamless employee transportation and rental services for top clients across the country.Key ResponsibilitiesAssist in the day-to-day operations of the...
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