
Service Operations Specialist
1 day ago
Job Description:
We are seeking a Service Manager to lead and manage our service operations. The successful candidate will be responsible for managing service engineers and technicians, ensuring compliance with pharma engineering standards and safety protocols, and driving continuous improvement in service quality and customer satisfaction.
The ideal candidate will have experience in handling audits and regulatory compliance, as well as effective communication and customer relationship skills. Strong leadership and team management skills are also essential for this role.
- Lead and manage service operations
- Manage service engineers and technicians
- Ensure compliance with pharma engineering standards and safety protocols
- Drive continuous improvement in service quality and customer satisfaction
Required Skills and Qualifications:
- 8–10 years of experience in Pharma Engineering / Tooling industry
- BE in Mechanical Engineering or related field
- Strong leadership and team management skills
- Excellent troubleshooting and technical support capabilities
Benefits:
- Opportunity to work with a dynamic team
- Professional growth and development
- Competitive salary and benefits package
Others:
- Location: Mumbai
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