Senior Cloud Success Consultant

19 hours ago

Hyderabad Secunderabad Telangana, India beBeeCloudSuccess Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title:

Senior Cloud Success Consultant

Job Description:

This role involves providing expert guidance on solution design and technical architecture for Salesforce Service Cloud implementations. The ideal candidate will have experience in software, system, or enterprise architecture, with a strong understanding of Salesforce products and platform capabilities.

The Senior Cloud Success Consultant will collaborate closely with various teams to drive long-term solutions for customers. They will work with support engineers to resolve technical challenges, identify root causes, and prevent future issues. Partnering with customer success managers, they will ensure customers receive strategic guidance on best practices and technology health.

The Senior Cloud Success Consultant will assess business objectives, propose solution options, and drive stakeholder alignment. They will be skilled in creating clear, visually compelling design documents for diverse stakeholders. Proven ability to lead discussions, influence decision-making, and advocate for best practices is essential.

Required Skills and Qualifications:
  • Solution Design & Architecture
  • 5+ years of experience in software, system, or enterprise architecture
  • Expertise in Salesforce products, platform capabilities, technical governance, and best practices
  • Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure
  • Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices
  • Familiarity with industry- or vertical-specific solutions (preferred)
Benefits:

As a Senior Cloud Success Consultant, you will have the opportunity to work with a highly motivated team, driving customer success and long-term adoption of Salesforce Service Cloud. You will be equipped with the latest product developments, best practices, and emerging trends, ensuring you stay at the forefront of industry innovations.

Others:

The ideal candidate will have a passion for continuous learning and staying ahead of emerging technologies. Strong written and verbal communication skills are essential, with the ability to present complex technical concepts to both business and executive audiences.

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