Community Development Officer

5 days ago


Raipur, Chhattisgarh, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 8,50,000

About this Role:

We are seeking an ambitious Relationship Professional to join our team. In this role, you will play a key part in deepening relationships with customers and providing exceptional service.

Key Responsibilities:

  • Identify business opportunities and assess client needs
  • Generate new revenue streams by leveraging cross-sell opportunities based on lifestyle, risk profiling, and requirements
  • Contribute to the growth of liabilities business in rural markets through lead generations and account opening as per customer needs
  • Achieve sales goals through new business sales, referrals, and retention of account relationships
  • Drive behavioral changes in customers to promote online banking adoption
  • Maintain high collections efficiency through discipline and drive
  • Monitor preparation of accurate documentation of loans and savings accounts
  • Coordinate with operations teams to ensure timely and accurate data entry
  • Ensure compliance with bank requirements
  • Conduct field audits and customer verifications to maintain high-quality accounts
  • Stay up-to-date with all bank products, credit standards, services, and trends, providing efficient customer service
  • Recommend process improvements to enhance service efficiency and quality across the branch network
  • Support the implementation of community development initiatives


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