Customer Service Professional
1 day ago
The ideal candidate will be responsible for delivering exceptional customer service through multiple communication channels.
- Assess and resolve customer issues in a timely and efficient manner.
- Develop strong relationships with customers by utilizing effective verbal and written communication skills.
- Collaborate effectively within a team environment to achieve project objectives.
- Apply analytical skills to handle customer inquiries and resolve complex problems.
- Bachelor's degree in any field or equivalent experience.
- Minimum 1 year of experience in customer-facing roles, preferably in a multi-lingual environment.
- Excellent verbal and written communication skills in English, Hindi, and Kannada.
- Flexibility to work a variety of shifts, including evenings, nights, and weekends.
Candidates should possess a high level of adaptability, strong problem-solving skills, and the ability to work independently with minimal supervision. Prior experience in MS Excel is also beneficial.
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