Help Desk Associate

2 days ago


Indore, Madhya Pradesh, India Tata Consultancy Services Full time

Job Role: Process Associate

Process: International Voice

Location: Tata Consultancy Services (TCS) Indore Campus, Madhya Pradesh 452005

Timing: 09:00 AM - 12:00 PM

We are seeking a highly motivated and customer-focused Help Desk Associate to join our team at Tata Consultancy Services in Indore. As a Help Desk Associate, you will be responsible for providing exceptional customer service to clients through our international voice process.

Job Description:

In this role, you will be handling client inquiries, resolving issues, and providing solutions to ensure complete customer satisfaction. You will work closely with our internal teams to ensure seamless communication and collaboration.

Required Skills and Qualifications:

  • Any fulltime Graduate
  • Candidates with 1 - 5 years of experience in any International Voice
  • Willingness to work in Night Shifts
  • Good Communication Skills Written and Oral
  • Mode of Salary credit should be through bank from all the employers (No Cash in hand)
  • All educational and employment documents are mandatory to have
  • Candidates who can join us within 0-15 days notice are preferred

Benefits:

  • A competitive salary of ₹250000 per annum (estimated)
  • The opportunity to work with a leading IT services company
  • Professional growth and development opportunities
  • A collaborative and dynamic work environment

Others:

  • Please note that TCS does not charge any fee at any stage of the recruitment & selection process
  • Candidates must wait in the lounge during the interview
  • Water dispensers and rest rooms are available


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