Real-Time System Monitor

1 week ago

Bikaner, Rajasthan, India beBeeMonitoring Full time ₹ 60,00,000 - ₹ 1,20,00,000

We are looking for a highly skilled and motivated Monitoring Analyst to join our team.

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for monitoring and analyzing various systems, networks, and applications to ensure their optimal performance.

Your primary focus will be on identifying potential issues and taking proactive measures to prevent downtime and minimize disruptions.

You will be working closely with our cross-functional teams to resolve incidents and implement solutions that meet the highest standards of quality and reliability.

To succeed in this role, you should have excellent analytical and problem-solving skills, as well as the ability to communicate complex technical information effectively to both technical and non-technical stakeholders.

Additionally, you should be able to work independently and as part of a team, with a strong attention to detail and a commitment to delivering high-quality results under tight deadlines.

Bachelor's degree in Computer Science or related field required, experience with monitoring tools and ITIL process desirable.

A career path for advancement within the company is available for those who excel in this position. We also offer competitive salary, medical benefits, opportunities for growth and professional development, recognition and rewards, paid time off, employee discounts, holiday pay, equal employment opportunity.

Shift :- 24*7 job work from office (rotational shifts)

Job location :- Ghansoli navi mumbai

No of vacancy: - 2

Key responsibility:-

  1. Perform real-time monitoring of servers, network devices, applications jobsand services using monitoring tools(eg-Solarwinds,nagios,zabbix,scom,appdynamics,Dynatrace,Opd ramp).
  2. Identify, acknowledge and log alerts events and anomalies.
  3. Escalate incidents to l1/l2 support teams based on defined sops and severity.
  4. Perform basic health checks and validations as per runbooks.
  5. Track and update incident tickets in ITSM TOOLS.
  6. Perform initial triage of alerts(eg-service restarts, disk clean up commands if permitted).
  7. Document icidents , actions taken and resolution/ escalation steps.
  8. Communicate with on call engineers and shift leads for followup or escalations.
  9. Ensure monitoring dashboards and tools are operational and report any issues.
  10. Provide shift wise handover updates and contribute to incident reviews.

Mandatory skills :

  • Basic understanding of IT infrastructure(Servers, os, networks, applications)
  • Hands on experience in monitoring tools and ticketing systems must have
  • Good communication skills and ability to follow sops.
  • Ability to work 24*7 Rotational shifts including weekends and holidays.
  • Strong attention to details and sense of urgency.
  • Required candiadtes to work from office.
  • Meticulous and able to work independently and meet tight deadlines.

Qualification :- Exposure to ITIL process (incident , event, change, management) certification in basic IT/NETWORKING (CompTIAa+,ITIL foundation, CCNA IS A PLUS

Experience : 3+ yrs exp in it monitoring or helpdesk roles with mandate skills like monitoring tools & network operation center.

Please note: candidates residing within 20 KMs will be preferred.

Walk-in 12th & 13th Sept, between 9-2PM ONLY.

Interested candidates send resume along with the below details.

Current CTC

Expected CTC

Notice period

Relevant Experience

Available for F2F ?

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