Customer Service Delivery Specialist

Service Delivery SpecialistThis is a critical role that requires an individual with excellent technical skills and customer service expertise.Key Responsibilities:Provide expert-level technical support to customers via phone, email, or chat channels.Design, develop, and administer ServiceNow applications to streamline business processes and improve...

Effective IT Service Delivery Specialist Job Summary We seek an Experienced IT Service Delivery Specialist to utilize technical and operational expertise to support and provide recommendations for delivering effective IT services that meet the day-to-day needs of the business. The role involves collaborating with peers and partners, monitoring system...

Job Title: Senior IT Service Management Specialist TrainerSeeking a seasoned professional to lead and train the next generation of IT service management specialists. With over 10+ years of experience in managing IT service delivery, process governance, and continual improvement, this role requires someone who can not only oversee but also train, mentor, and...

Key to providing exceptional customer service lies in proactive issue resolution. Effective customer support specialists play a pivotal role in this process.Responsibilities:Proactively address customer inquiries and resolve issues efficientlyCollaborate with cross-functional teams to identify opportunities for process enhancementDevelop and maintain...

About usWe specialize in delivering tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital service delivery.Position OverviewWe are seeking a seasoned professional to establish our complete service delivery system from the ground up.This role is ideal for an expert with 5+ years of experience in ITSM delivery who can...

IT Service Assurance Manager Job DescriptionOur organization is seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment.This role is pivotal in ensuring IT services align with business needs, comply with GxP (Good Practice) regulations, and support our...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Managed...

Job Title:A highly skilled IT Delivery Manager is required to oversee the efficient delivery of IT services.This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key Responsibilities:Ensure adherence to SLAs and KPIs for daily IT service...

Workplace Delivery SpecialistThis is a proactive and detail-oriented role focused on delivering workplace services to an agreed standard. The successful candidate will work closely with the Workplace Experience team to ensure service delivery meets customer expectations.The ideal candidate will have:Excellent communication skillsA minimum of 3 years'...

Cloud Service Specialist Job OverviewWe are seeking a highly skilled Cloud Service Specialist to implement Oracle Field Service Cloud (OFSC) functionalities, including role/screens, activity scheduling, and quota/capacity management.Key Responsibilities:Design and develop OFSC configurations for seamless integration with ticketing/work order management...