D365 Finance Support Professional

13 hours ago


Bengaluru, Karnataka, India beBeeFinance Full time ₹ 60,00,000 - ₹ 75,00,000

D365 Finance Support Specialist Role

Summary: We are seeking a highly skilled and experienced D365 finance support specialist to provide application support for Microsoft Dynamics 365 finance modules, ensuring timely resolution of user queries and issues.

  1. Application Support Services: Troubleshoot issues, resolve user queries, and monitor support tickets related to finance functions.
  2. Collaboration with End-Users: Identify and document business requirements and enhancements within D365 finance, working closely with technical teams for issue resolution.
  3. Financial Closing Activities: Ensure systems are functioning optimally during month-end, quarter-end, and year-end financial closing activities.
  4. Issue Analysis: Conduct root cause analysis for recurring issues and implement corrective actions.
  5. Support and Testing: Assist with testing activities, including writing test scripts, performing UAT, and validating bug fixes or new features.
  6. User Training and Guidance: Provide training and guidance to users on finance functionalities and best practices within D365.
  7. Documentation and Knowledge Management: Create and maintain support documentation, knowledge base articles, and user manuals.
  8. Compliance and Governance: Ensure compliance with internal controls and company policies during support processes.


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