Customer Engagement Specialist

4 days ago


Mangalore, Karnataka, India beBeeCustomer Full time ₹ 43,20,000 - ₹ 86,40,000
Chat Support Professional OpportunityWe are seeking a skilled and motivated individual to fill the role of Chat Support Associate at our organization. The successful candidate will be responsible for engaging with customers, understanding their needs, and providing timely and accurate information.Key Responsibilities:
  • Effective Communication: Highlight the value proposition and understand customer needs through consultative selling techniques.
  • Sales Achievement: Work towards achieving and exceeding sales targets by employing persuasive communication skills.
  • Customer Relationship Building: Maintain regular follow-ups and provide personalized communication to build long-lasting relationships with customers.
  • Customer Inquiry Resolution: Provide timely and accurate information to address customer concerns and inquiries.
  • Product Knowledge Development: Understand product offerings and effectively communicate their features and benefits to customers.
Requirements:
  • Sales Experience: Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Communication Skills: Clear and persuasive approach to engage with customers.
  • Interpersonal Skills: Ability to build rapport with customers and maintain strong relationships.
  • Results-Driven: Meet and exceed sales targets.
  • Technical Skills: Familiarity with CRM software and proficiency in Microsoft Office Suite.


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