Chief Reliability Officer

3 hours ago

Bellary, Karnataka, India beBeeReliability Full time ₹ 15,94,000 - ₹ 25,19,000

Job Title: Chief Reliability Officer

We are seeking a seasoned leader to head our reliability engineering function, ensuring infrastructure resilience and optimal operational performance. This role combines technical expertise with team leadership and cross-functional coordination.

Main Responsibilities:
  • Develop and implement organizational reliability strategies, aligning SLAs, SLOs, and Error Budgets with business goals and customer expectations.
  • Create incident response frameworks, including escalation policies, on-call scheduling, service ownership mapping, and RCA process governance.
  • Lead technical reviews for infrastructure reliability design, high-availability architectures, and resiliency patterns across distributed cloud services.
  • Promote observability and monitoring culture by standardizing tooling, alert definitions, dashboard templates, and telemetry data schemas.
  • Foster continuous improvement through operational maturity assessments, toil elimination initiatives, and SRE OKRs aligned with product objectives.
  • Mentor and develop a high-performing SRE team, encouraging cross-functional knowledge sharing and establishing technical career pathways.

Required Skills and Qualifications:

  • 10+ years of experience, with 3+ years in a leadership role in SRE or Cloud Operations.

Key Technical Skills:

  • Deep understanding of Kubernetes, GKE, Prometheus, Terraform.
  • Cloud: Advanced GCP administration.
  • CI/CD: Jenkins, Argo CD, GitHub Actions.
  • Incident Management: Full lifecycle, tools like OpsGenie.

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