Operations Manager for Risk and Compliance
3 days ago
This is an exciting opportunity to lead a team of investigators in remote work settings, focusing on Amazon Payments business units. The ideal candidate will have extensive experience in operations, risk management, and fraud investigations.
Key responsibilities include:
- Supervising, coordinating, and directing the activities of RCO staff
- Providing leadership support to their team and managing them to achieve service levels based on forecast and capacity
- Recommending and implementing changes to process and work methods
- Analyzing key levers of the business to identify trends and proactively act to improve quality and efficiency
The successful candidate will have 4+ years of operational and/or retail management experience, with 3+ years of team management experience. They should also have exceptional operational, managerial, analytical, and interpersonal skills.
Benefits include a competitive salary of $**120,000 - $150,000 per year**, depending on location and experience. This role offers a unique opportunity to work with a diverse team and contribute to the growth of Amazon's operations.
Required skills and qualifications include:
- Extensive relevant industry experience across Operations, Risk, Fraud investigations
- Proven experience across the domain of Risk/ compliance Management & Fraud
- Exceptional operational, managerial, analytical, and interpersonal skills
Preferred qualifications include knowledge of Microsoft Office products and applications at an advanced level, particularly MS Excel and Word.
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