Team Lead
2 weeks ago
**Job Overview:**
As a Team Lead - Retail, you will be responsible for leading a team of associates and driving sales growth within your designated department. You will work closely with store management to develop and implement strategies to improve operational efficiency, enhance customer experiences, and increase sales.
Key Responsibilities:
- Team Leadership: Supervise and motivate a team of associates, including recruitment, training, scheduling, and performance management.
- Customer Service: Ensure all customers receive excellent service through effective communication, product knowledge, and problem-solving skills.
- Sales and Profitability: Drive sales within your department through effective merchandising, product assortment, and promotional activities.
- Inventory Management: Maintain optimal inventory levels by conducting regular stock checks, placing orders, and overseeing replenishment processes.
- Visual Merchandising: Ensure the department layout and displays are visually appealing, aligned with company guidelines, and drive sales.
- Operational Efficiency: Implement and uphold operational policies and procedures to ensure the smooth running of the department.
- Communication: Act as a liaison between store management and department staff, providing regular updates, feedback, and reporting on departmental performance.
Required Skills and Qualifications:
- Leadership Experience: Proven ability to lead teams and drive results.
- Customer Service Skills: Excellent communication and problem-solving skills.
- Business Acumen: Strong understanding of retail operations and business principles.
- Analytical Skills: Ability to analyze data and make informed business decisions.
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