Dedicated Client Support Professional

6 days ago


Hyderabad, Telangana, India beBeeClientSupport Full time ₹ 10,03,000 - ₹ 12,49,000

Unlock Opportunities in Client Support Engineering

The role of Associate Client Support Engineer is an exciting opportunity to provide top-notch support to clients. As part of the Technology Solutions Engineering team, you will be responsible for resolving installation, connectivity, performance, stability, security, and Office Integration issues.

Key Responsibilities:
  • Support clients through phone, email, instant messenger, or web filed issues
  • Create and follow support documentation
Requirements:
  • No prior industry experience required
  • Business-level written and verbal English communication skills
  • Strong analytical and problem-solving skills
  • Excellent time and task management abilities
  • Ability to read and interpret technical documentation
  • Willingness to work on a shifting schedule
  • Bachelor's degree in any field with background or strong interest in networking, computer, and application troubleshooting

What We Offer:

FactSet celebrates diversity of thought, experience, and perspective, and is committed to disrupting bias and a transparent hiring process.



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