
Digital Solution Architect
2 days ago
Unlock your full potential by taking on a key role in shaping the future of digital products.
The Digital Excellence Centre is a dynamic team responsible for developing cutting-edge solutions that deliver exceptional customer experiences. As part of this team, you will collaborate with subject matter experts, technology specialists, and user experience researchers to design and develop innovative products.
This role requires a proactive and detail-oriented Executive – Governance who can support Agile delivery processes and ensure governance, transparency, and efficiency across internally built digital assets.
Key Responsibilities:
- Agile Governance Support: Ensure Agile Scrum ceremonies are aligned with governance policies.
- Track and report key Agile metrics (velocity, burndown, team capacity) to leadership.
- Facilitate adherence to delivery standards and best practices across product teams.
- Support Scrum Masters and Product Owners in backlog hygiene and sprint readiness.
- Coordinate cross-team dependencies and highlight risks or blockers to delivery.
- Monitor work item lifecycle in Azure DevOps (user stories, tasks, bugs).
- Maintain dashboards, reports, and documentation related to sprints and delivery governance.
- Ensure teams are effectively using ADO boards and automation features.
- Track lifecycle and usage of internally developed platforms/products.
- Collaborate with engineering, QA, and product teams to ensure assets meet governance and compliance needs.
- Identify opportunities to enhance Agile processes through automation, tooling, or updated frameworks.
- Conduct periodic retrospectives to recommend governance enhancements.
Desired Skills & Qualifications:
- Bachelor's degree in Computer Science, Business, or related field.
- Solid knowledge of Azure DevOps – boards, queries, dashboards.
- Understanding of Agile frameworks (Scrum and Kanban).
- Strong analytical and documentation skills.
- Excellent interpersonal and coordination abilities.
Preferred Qualifications:
- Scrum Master Certification (CSM).
- Experience with tools such as Jira, Azure DevOps.
- Exposure to enterprise governance models or PMO functions.
- Highly organized and detail-oriented.
- Strong communication and stakeholder management.
- Comfortable working in a fast-paced, cross-functional environment.
- Passion for Agile delivery and continuous improvement.
How you'll grow
Our exceptional team of professionals across the globe are solving some of the world's most complex business problems, as well as directly supporting our communities, the planet, and each other.
Empower to lead
You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings.
Inclusion for all
At our organization, people are valued and respected for who they are and are trusted to add value to clients, teams, and communities in a way that reflects their unique capabilities.
Drive your career
Take ownership of your career and shape a unique and fulfilling path. We offer global, cross-business mobility and up/re-skilling opportunities.
Everyone's welcome… entrust your happiness to us
Our workspaces and initiatives cater to your 360-degree happiness, including accessibility, flexibility, safety, and security.
Interview tips
Feel prepared, confident, and comfortable during interviews. Research the organization and business area you're applying to.
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