Lead Developer/ Administrator

1 week ago


Bharatpur, Rajasthan, India beBeeExpert Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
ServiceNow Lead Developer/Admin

The role of a ServiceNow lead developer/admin involves strategic technical leadership to design, implement and maintain cutting-edge ServiceNow solutions. To achieve this goal, the ideal candidate should have extensive knowledge of the platform, its modules and integrations.

Key Responsibilities:

  • Technical Leadership: Provide guidance on Flow Designer, business rules, client/server scripts, and ACLs to ensure seamless integration and high-quality deliverables.
  • Solution Design: Collaborate with stakeholders to define and implement tailored ServiceNow configurations that meet business needs and drive efficiency.
  • Integration Expertise: Integrate ServiceNow with third-party systems, ensuring secure and reliable data exchange.
  • Metric Tracking: Develop and maintain metrics like ticket volumes, deflection rates, module usage, and SLA performance to inform business decisions.
  • Instance Upgrades: Lead instance upgrades, patch management, and clone processes to ensure optimal system performance.

This is an opportunity to work on diverse projects, collaborate with a talented team, and contribute to the growth and success of your organization.

Benefits include:

  • Collaborative and dynamic work environment
  • Opportunities for professional growth and development
  • Competitive compensation package
  • Recognition and rewards for outstanding performance

Required skills and qualifications include:

  • Extensive knowledge of ServiceNow platform and its modules
  • Strong technical leadership and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment
  • Proven track record of delivering high-quality results

The ideal candidate will be a highly motivated and organized individual who can effectively engage with cross-functional teams to streamline workflows and improve service delivery.



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