
Dental Equipment Specialist
13 hours ago
Waldent is seeking a skilled professional to join its service team. The ideal candidate will possess strong technical expertise and excellent customer service skills to ensure a seamless experience for dental professionals using our products.
Key Responsibilities:
- Install, calibrate, and demonstrate dental equipment at client sites.
- Perform preventive and corrective maintenance to ensure optimal performance of equipment.
- Diagnose technical issues, troubleshoot, and provide timely resolutions.
- Train dental professionals and staff on product usage, safety, and best practices.
- Document service visits, repairs, and maintenance reports accurately.
- Coordinate with internal teams for a seamless client experience.
- Ensure high customer satisfaction by delivering prompt and professional service.
- Stay updated on new product launches, technical updates, and industry best practices.
The ideal candidate will have:
- Diploma/Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
- 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
- Strong knowledge of electromechanical systems, installation, and maintenance procedures.
- Ability to troubleshoot effectively and work independently at client locations.
- Excellent communication and customer-handling skills.
- Willingness to travel frequently as per client requirements.
- Proficiency in MS Office and service documentation tools.
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