Strategic Learning Facilitator

7 days ago

Pune, Maharashtra, India beBeeTraining Full time ₹ 6,00,000 - ₹ 10,00,000

The Training Executive is responsible for implementing and monitoring training programs that enhance the performance and skills of frontline staff, kitchen crew, and store managers.

Job Description
  • Conduct induction programs for new employees across various roles (cashiers, cooks, delivery personnel, etc.)
  • Deliver soft skills and technical training (customer service, POS usage, food preparation SOPs, safety & hygiene)
  • Organize on-the-job training and refresher courses for existing staff
  • Facilitate leadership and upskilling sessions for crew leads and supervisors

This role ensures that employees understand operational standards, customer service protocols, safety, and hygiene practices to deliver consistent QSR brand experience.

Key Responsibilities
  1. Implement effective training programs to enhance employee performance and skills
  2. Monitor and evaluate training programs to ensure they meet operational requirements
  3. Coordinate with restaurant managers and area coaches to schedule training without disrupting operations
  4. Ensure compliance with brand standards and local regulations during training sessions
Required Skills and Qualifications
  • Strong presentation and communication skills
  • Ability to work in a fast-paced, multi-location environment
  • Hands-on approach with a customer service mindset
  • Familiarity with QSR operations and frontline staff challenges
  • Knowledge of training tools and basic learning management systems (LMS)
Working Conditions
  • Willingness to travel across store locations for on-site training
  • Flexible schedule including weekends or evenings as required

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