
IT Infrastructure Professional
5 days ago
As a highly skilled technology professional, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. The ideal candidate will have extensive experience in VPN, networking, VMware, and Azure.
This is a senior-level position that requires strong technical skills, excellent communication skills, and the ability to interact with clients, vendors, and stakeholders.
- Key Responsibilities:
- Act as an escalation point for complex issues related to VMware, Citrix, networking, Azure, and Azure AD.
- Design, implement, and support VMware virtualization infrastructure (vSphere, ESXi, vCenter, vSAN, HA/DRS, SRM).
- Manage and optimize Citrix environments (Citrix Virtual Apps & Desktops, StoreFront, Citrix ADC/NetScaler).
- Configure, monitor, and troubleshoot enterprise networking (LAN/WAN, firewalls, VPNs, routing, switching, load balancers).
- Administer and secure Microsoft Azure environments (IaaS, VMs, storage, backup, monitoring).
- Manage Azure Active Directory & Identity Services (SSO, MFA, Conditional Access, Intune, Entra ID, AD Connect).
- Perform root cause analysis (RCA) and implement preventive measures for recurring incidents.
- Support migrations, upgrades, and large-scale infrastructure projects with minimal downtime.
- Develop and maintain technical documentation, runbooks, and SOPs.
- Mentor junior engineers and contribute to knowledge sharing within the team.
- Ensure compliance with security best practices and organizational policies.
Requirements:
- Bachelor's degree in project management, business, IT, engineering, or a related field.
- 8+ years of IT infrastructure experience, with at least 3–5 years in a Level 3/senior engineer role.
- Familiarity with ITIL concepts (especially Incident Management).
- Strong hands-on experience with VMware vSphere suite (6.x/7.x/8.x), including HA/DRS, vMotion, SRM, vSAN.
- Good to have experience with Citrix Virtual Apps & Desktops, Citrix Cloud, and ADC (NetScaler).
- In-depth knowledge of networking concepts (TCP/IP, VLANs, VPN, firewalls & switching).
- Advanced administration of Azure Cloud services and Azure Active Directory.
- Experience with hybrid identity management (Azure AD Connect, ADFS, SSO, MFA, Conditional Access).
- Strong troubleshooting and performance optimization skills.
- Excellent communication skills and ability to interact with clients, vendors, and stakeholders.
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