
Senior Lead Conversion Expert
2 days ago
At the core of our sales strategy is the Lead Qualification Specialist, a critical role that plays a pivotal part in transforming raw leads into actionable opportunities.
Key Responsibilities:
- Engage with inbound leads via phone calls, WhatsApp, and email to assess their needs and match them with suitable solutions.
- Evaluate and qualify leads based on predefined criteria.
- Record lead information accurately and update the CRM system with relevant details.
- Conduct timely follow-ups to nurture leads and maintain interest.
- Respond to inquiries and resolve initial concerns through personalized communication.
- Transfer qualified leads to the sales team with comprehensive handovers.
- Maintain consistent engagement to maximize lead conversion potential.
- Track and report on lead qualification metrics and progress.
- Provide feedback to marketing and sales teams to improve lead generation strategies.
Requirements:
- Proven experience in lead qualification, customer service, or a related field.
- Familiarity with CRM tools and lead management processes.
- Excellent verbal and written communication skills in English (additional languages are an asset).
- Proficiency in using communication platforms like WhatsApp, email, and telephony tools.
- Strong organizational and multitasking abilities.
- Ability to analyze leads and identify high-potential opportunities.
Benefits:
- Opportunity to make a tangible impact on the sales process.
- Chance to develop strong relationships with cross-functional teams.
- Professional growth and skill-building opportunities.
Join Our Team:
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