Travel Industry Technical Solutions Specialist

1 week ago

Bellary, Karnataka, India beBeeAnalytical Full time ₹ 10,00,000 - ₹ 15,00,000
Technical Support Professional

This is a critical role within our organization that requires strong analytical and technical skills. As a Technical Support Specialist, you will be responsible for providing timely and effective support to customers via various communication channels.

  • Assess customer inquiries and provide prompt resolutions.
  • Troubleshoot complex issues with minimum supervision.
  • Develop and maintain excellent communication skills to ensure seamless interaction with internal teams and external clients.

Key qualifications for this position include:

  • Strong analytical skills with the ability to diagnose and resolve technical issues efficiently.
  • Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
  • Ability to work independently and collaboratively as part of a dynamic team.
  • Strong problem-solving skills with a proactive approach to issue resolution.

Preferred qualifications include:

  • Relevant certifications or higher education in Computer Science, Information Technology, or related fields.
  • Previous experience in technical support roles with a proven track record of success.
What We Offer:
  • A competitive compensation package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.

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