
Career Opportunities
6 days ago
The primary role of the Training and Development Manager is to oversee the training programs for Beauty Advisors, field sales teams, and retail partners. The goal is to improve sell-through, service standards, and launch readiness.
- Develop and implement comprehensive training curricula and SOPs for product science, shade matching, regimen building, hygiene, and VM basics.
- Create multi-format content, including decks, playbooks, 2-minute videos, role-plays, and quizzes in Hindi and English.
- Design and deliver train-the-trainer sessions, field coaching, roadshows, and monthly masterclasses.
- Partner with NPD/R&D to translate INCI and benefits into accurate demos and ensure compliant claims.
- Set up learning management systems (LMS) and trackers; publish training calendars; report impact using dashboards.
- Manage external academies and vendors; hire and manage regional trainers; onboard channel trainers.
- 6-10 years of experience in beauty/personal-care retail training, with a proven track record of leading pan-India TTT programs.
- Strong grasp of makeup and skincare; ability to explain INCI and shade science simply.
- Bilingual: Hindi and English; confident facilitator and on-camera presenter.
- Data-driven; advanced Excel skills; familiar with LMS.
- MT/EBO experience; cosmetology certification; basic visual merchandising knowledge.
What We're Looking For
- Pure L&D profiles with strong pedagogy and content creation skills.
- Ex-BA/Counter Leads with great field intuition and analytics skills.
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