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Operations Quality Manager
3 weeks ago
Quality Management Professional
The ideal candidate will oversee a team responsible for quality checks of map data, possessing a strong understanding of mapping data quality frameworks, processes, and standards.
Key Responsibilities:
- Lead and motivate a team to achieve operational goals.
- Identify data quality challenges and mitigate the issues proactively.
- Implement data quality policy and validation rules.
- Monitor day-to-day activities to ensure adherence to SLAs, quality metrics, and guidelines.
- Track team performance using data quality KPIs and provide actionable feedback.
- Collect, analyze, and interpret complex data related to quality control processes.
- Generate comprehensive reports and presentations to communicate findings and recommendations.
- Address quality issues promptly and recommend improvements to quality control processes.
- Collaborate with Process Excellence teams to implement best quality practices.
Qualifications:
Education:
- Bachelor's degree or equivalent in any field.
- Additional certifications in quality management are desirable.
Experience:
- 5+ years of experience in quality control management.
- Proven track record of delivering high-quality results.
- At least 1 year of experience in Quality supervisory role or 2 years of experience in Quality Analyst role.
Skills:
- Strong leadership and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Knowledge of quality control methodologies and tools.
- Strong communication and reporting skills.
- Ability to work effectively in a fast-paced environment.
