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Associate Director

1 month ago

Mumbai, Maharashtra, India NielsenIQ Full time
About the Role

We are seeking an experienced Associate Director to join our Customer Success team at NielsenIQ. As a key member of our team, you will be responsible for driving customer engagement and success, ensuring that our customers achieve their business objectives through the effective use of our products and services.

Key Responsibilities
  • Develop and execute customer engagement strategies to drive business growth and customer satisfaction
  • Collaborate with cross-functional teams to identify and prioritize customer needs and opportunities
  • Provide strategic guidance and support to customers to help them achieve their business objectives
  • Develop and maintain strong relationships with key customers and stakeholders
  • Identify and pursue new business opportunities and partnerships
Requirements
  • 10-15 years of experience in a customer-facing role, preferably in a consulting or customer success capacity
  • Proven track record of driving business growth and customer satisfaction
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading global company in the consumer intelligence space

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.