Visa Counsel

3 days ago


Malappuram, Kerala, India beBeevisa Full time ₹ 8,00,000 - ₹ 12,00,000
Visa Expert

We are seeking experienced professionals to join our team as Visa Counsellors.

In this role, you will be responsible for guiding clients through the entire visa process from initial consultation to document submission.

  • Client Guidance: Provide one-on-one visa guidance to clients, helping them understand visa types, eligibility, documentation, and procedures.
  • Application Support: Assist clients in completing required forms and documentation.
  • Regulatory Updates: Stay updated with the latest immigration rules, visa categories, and travel regulations.
  • Communication: Communicate with clients via phone, email, or in person, ensuring all queries are resolved promptly and professionally.
  • Document Review: Review client documents to ensure completeness and compliance with visa requirements.
  • Liaison Services: Liaise with embassies, consulates, and visa processing centers when needed.
  • Record Keeping: Maintain accurate records of client interactions, applications, and outcomes.
  • Case Management: Follow up with clients throughout the application process to provide status updates and next steps.
Requirements:
  • Minimum 2 years of experience in visa counselling, immigration services, or a customer service role related to travel or international education.
  • In-depth knowledge of visa application processes and travel documentation.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and problem-solving abilities.
  • High level of attention to detail and organizational skills.
  • Ability to handle multiple cases and prioritize tasks efficiently.
  • Proficiency in Microsoft Office Suite (Word, Excel).
  • Able to work independently and collaboratively in a team environment.


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