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Retail Operations Director

2 weeks ago


Kolkata, West Bengal, India Peoplemint Consultants Full time
Job Overview

We are seeking a seasoned Retail Operations Director to lead our store operations in the Food and Beverage Industry. As a key member of our team, you will be responsible for managing overall store performance, including sales, inventory, and staff supervision.

Key Responsibilities:
  • Oversee daily store operations, ensuring high levels of customer satisfaction through excellent service.
  • Develop and implement strategies to achieve sales targets and profitability.
  • Recruit, train, and mentor store staff, fostering a positive work environment.
  • Monitor stock levels and coordinate with suppliers to maintain optimal inventory.
  • Handle customer complaints and resolve issues efficiently.

Requirements:
  • Minimum 1 year of experience in store management in F&B domain.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.