Customer Service Representative

1 week ago


India NK Realtors Full time

NK Realtors, a leading real estate services company in India, is seeking a highly skilled Customer Advisor to join its team.

The ideal candidate will possess excellent verbal skills in English, Hindi, and Bengali, as well as relevant digital exposure and hands-on experience with MS office. A strong focus on customer service, data entry skills, and problem-solving abilities are essential for success in this role.

Responsibilities include ensuring the acceptance of all incoming calls, following up on missed calls, and replying to emails in a timely manner. Additionally, the successful candidate will be responsible for entering leads into the CRM system, attending web chats, and acquiring face-to-face appointments from prospects.

In terms of weekly responsibilities, the Customer Advisor will need to make paper calling for generation of other services leads and maintain project brochures as physical copies at the HO. They will also be expected to enhance organization reputation by accepting ownership for accomplishing existing, new, and different requests.

The salary for this position is estimated to be around ₹250,000 per annum, based on industry standards and location. However, please note that this figure is an estimate and may vary depending on individual circumstances.

Qualifications for this role include a graduation in any stream, 6-3 years of experience handling similar profiles, and competencies such as excellent verbal skills, relevant digital exposure, and customer-focused abilities.



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