
Construction Documentation Coordinator
2 weeks ago
Job Overview
The role of the Customer Support Representative involves overseeing and updating construction documentation, managing construction budget details, assigning inspection orders to nearby experts, and maintaining effective communication with lenders, contractors, and field inspectors.
Main Responsibilities:
- Review and update construction documents in the system to ensure completeness and accuracy.
- Maintain and update construction budget details while placing inspection orders with field inspectors.
- Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.
- Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.
- Coordinate with stakeholders through email and phone communication to ensure order fulfillment.
- Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.
- Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.
Necessary Qualifications:
- Graduate Degree
- Excellent attention to detail in reviewing documentation and identifying gaps.
- Excellent communication skills to interact with clients, contractors, and inspectors.
- Ability to multitask and meet deadlines in a fast-paced environment.
- Prior experience in US mortgage documents review process is highly desired.
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