
Swd System Infrastructure Analyst
1 day ago
Swd Analyst II
Key Responsibilities:- Monitor SCCM console for client health, deployments, and compliance status.
- Assist in deploying software, patches, and updates to end-user systems.
- Package, test, and deploy software applications and patches using SCCM.
- Manage and support collections, boundaries, and boundary groups.
- Perform basic troubleshooting of SCCM client issues.
- Follow documented SOPs for routine tasks and incident handling.
- Generate routine reports for compliance, software inventory, and hardware asset tracking.
- Maintain and update documentation for standard operating procedures (SOPs), deployment checklists, and troubleshooting steps.
- Basic knowledge of SCCM/MECM components and functions.
- Understanding of Windows OS (Windows 10/11).
- Familiarity with software deployment and patching processes.
- Good troubleshooting skills for desktop and client-related issues.
- Basic understanding of PowerShell or willingness to learn.
- Strong communication and customer service skills.
- Willingness to work in shifts or On-Call, if required.
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