System Reliability Expert

Job Summary

We are seeking a highly skilled and experienced Site Reliability Engineer to join our team. As a key member of the infrastructure group, you will be responsible for ensuring the reliability, scalability, and performance of our mission-critical systems.

As a Site Reliability Engineer, you will work closely with development and operations teams to build and maintain infrastructure, improve system reliability, and automate processes wherever possible. You will play a crucial role in driving operational excellence by implementing best practices and solving complex technical challenges.

• Design and implement monitoring tools and dashboards for system health, performance, and capacity planning.
• Develop and implement automation for repetitive tasks, including deployments, scaling, and maintenance, to reduce manual intervention.
• Respond to incidents, lead post-incident analysis, and drive efforts to prevent recurrences through detailed root cause analysis.
• Identify and resolve performance bottlenecks in infrastructure, databases, applications, and networking.
• Collaborate with development teams to design systems that are highly scalable, fault-tolerant, and optimized for performance and cost.
• Build and maintain CI/CD pipelines to automate deployments and improve delivery cycles.
• Develop and maintain disaster recovery plans, ensuring that systems are resilient and capable of fast recovery.
• Monitor and forecast resource utilization and implement cost-effective scaling strategies.
• Ensure that all systems meet or exceed security and compliance requirements.
• Maintain comprehensive documentation of systems and processes. Provide mentorship and share knowledge with team members.

Required Skills and Qualifications

• 3-6 years of experience in a Site Reliability Engineer, DevOps, or Infrastructure role.
• Proficiency in one or more scripting languages (Python, NodeJS, Bash, etc.)
• Hands-on experience with AWS cloud platforms.
• Proficiency with tools like Terraform, Ansible, or CloudFormation.
• Exceptional problem-solving skills.
• Familiarity with tools such as New relic, Prometheus, Grafana, ELK stack, Datadog, or equivalent.
• Experience with CI/CD tools like Jenkins, Code Pipeline, GitLab CI, CircleCI, or equivalent.
• Version Control: Experience with Git and version control best practices.
• Containerization & Orchestration: Experience with Docker and Kubernetes.
• Strong understanding of networking concepts such as DNS, load balancing, VPNs, and firewalls.
• Ability to analyze complex systems, diagnose issues, and drive improvements.
• Excellent communication skills and the ability to collaborate across teams.

Benefits and Culture

At [Company], we strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons.

Our culture is built on fostering creativity, encouraging growth, and promoting open communication. We believe in building strong relationships between colleagues, customers, and partners, and in continually discovering new ways to achieve our goals.

Join us and become part of a community where ideas are encouraged, challenges are welcomed, and progress is celebrated.

Cimpress, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations.