Cloud Architecture Leader

7 days ago

Delhi, Delhi, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Cloud Architect Leader

Job Description:

We are seeking a highly experienced Cloud Infrastructure Engineering Team Lead to oversee the management of mission-critical cloud infrastructure for our global customer base. This role involves providing 24/7 managed support, leading a team of experts, and ensuring that customer satisfaction exceeds expectations.

Key Responsibilities:

  • Establish strong relationships with partners to identify and capitalize on opportunities.
  • Ensure timely resolution of issues by considering the broader context.
  • Review tickets, escalating to management when necessary.
  • Lead a team of Cloud Engineers, providing technical guidance and expertise as needed.
  • Act as the primary point of contact for escalations, resolving issues through hands-on approach.
  • Interact with customers through various channels, including tickets, calls, and emails.
  • Evaluate team performance, providing regular feedback to team members and HR.

Required Skills and Qualifications:

  • A minimum of 10 years of experience in cloud infrastructure engineering or a related field.
  • A proven track record of delivering Level 3 technical support in a cloud-first environment.
  • In-depth knowledge of cloud, containers, virtualization, and supporting technologies.
  • Hands-on experience with Linux, MySQL, VMware/KVM, and on-premises cloud technologies.
  • Strong understanding of monitoring systems (Prometheus, Nagios, Zabbix, SolarWinds, ManageEngine, etc.).
  • Excellent communication skills with clear verbal and written articulation.
  • Experience managing a team of at least 4 people in this role.

Education and Certification:

  • A relevant bachelor's degree.
  • A minimum of 10 years of relevant experience.

Benefits:

This role offers a unique opportunity to work with a talented team of professionals, driving innovation and excellence in cloud infrastructure engineering. If you have the passion, expertise, and leadership skills required for this challenging role, we encourage you to apply.

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