Agricultural Product Support Specialist

2 days ago


Bengaluru, Karnataka, India beBeeTroubleshooter Full time ₹ 80,00,000 - ₹ 1,20,00,000

As the world's population continues to grow, so do the challenges we face in feeding everyone and slowing climate change.

Technical Service Specialist II

This role is responsible for providing expert service guidance to customers via phone and web for assigned products.

Main Responsibilities:
  • Troubleshoot complex technical issues and diagnose problems
  • Communicate with customers through various channels including tele-service, web communication, service publications, dealer service training, and warranty claim review
  • Process inquiries related to product failure diagnostics, performance, reliability, features, administration, training, and warranty

The ideal candidate will become a recognized expert on their assigned products and stay up-to-date through continuous learning and knowledge creation.

A thorough understanding of Precision Agriculture Farming systems, aftermarket, and embedded machine software is essential for success in this role.

Key Skills: Strong analytical skills, excellent communication skills, ability to work independently and as part of a team, strong problem-solving skills.

What We Offer: A dynamic and supportive work environment, opportunities for growth and development, competitive compensation and benefits package.



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