International Voice Process Team Member at CapTalent HR Hyderabad
4 weeks ago
We are seeking an experienced International Voice Process professional to join our team in Hyderabad. This role requires a minimum of 6 months of experience in International Voice Process and excellent communication skills, particularly in verbal customer service.
The ideal candidate will possess a high school or undergraduate degree and have knowledge of client products to support. They should also have at least 6 months of experience in a customer-facing role, meeting KPI targets, and maintaining a clean record with no documentation for behavioral or professionalism issues.
In this role, you will be responsible for providing exceptional customer service through various communication channels, including voice and chat support. You will need to be flexible with working hours and adapt to changing requirements.
The successful candidate will have:
- A strong understanding of international customer service principles and practices
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Flexibility to adapt to changing requirements
We offer a competitive salary range of ₹180,000 - ₹240,000 per annum, depending on experience. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
What We OfferWe provide a dynamic work environment that fosters growth and development. Our benefits include:
- A competitive salary package
- Ongoing training and development opportunities
- A supportive team environment
- Opportunities for career advancement
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