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Senior Store Operations Manager

2 weeks ago

Rajahmundry, Andhra Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

Imagine being a store manager where every day is an opportunity to exceed sales budgets and delight customers with exceptional service.

Key Responsibilities:
  • Drive sales growth by maintaining brand image and quality standards
  • Understand customer needs and provide personalized service
  • Convert project business through designers and architects
  • Maintain the highest degree of customer service and in-store experience
  • Ensure accurate reports, inventory, and visual merchandising
  • Expand high net worth individual database and collect customer data
  • Develop strategies to attract new and retain existing customers

Job Profile:

Education: Bachelor or Master's degree in Sales or Retail Sales required. Previous retail sales operational experience with luxury or premium brands desired.

Languages: Fluent English and Hindi skills necessary.

Skills:

• Organized and process-oriented

• Brand image concerned

• Ability to write reports

• Self-starter with excellent communication and presentation skills

• Serious, proactive, and able to handle a multinational environment

• Strong computer and analytical skills

Behavioral Competencies:

• Responds promptly to customer needs and solicits feedback

• Manages difficult customer situations effectively

• Demonstrates attention to detail and adheres to company policies and procedures

• Effectively presents information and responds to questions

• Supports organizational goals and values

• Commits to long work hours when necessary

• Meets challenges and demonstrates resourcefulness

• Adapts to changes in the work environment

• Generates suggestions for improving work and develops innovative approaches

• Demonstrates accuracy and thoroughness