Fraud Risk Leader

4 days ago


Gurgaon, Haryana, India Airtel Full time
Fraud Risk Management

A collaborative role that oversees fraud risk management expertise, serving as a liaison between Airtel and local law enforcement agencies.

Key Responsibilities:

  • Interact with law enforcement agencies as a representative of Airtel, its senior management, and employees, supporting investigations and resolving related matters.
  • Manage a team responding to queries from the Ministry of Home Affairs and fraud reporting.
  • Plan, schedule, and promote law enforcement meetings, conferences, and training sessions for fraud-related matters.
  • Handle escalations, conduct root cause analysis, and implement corrective and preventive measures.
  • Identify and share industry best practices, working with cross-functional teams to assess their feasibility and implementation.
  • Evaluate the latest practices and tools to identify next-generation onboarding and risk detection systems.
  • Develop a collaborative relationship with regulators, peer payment facilitators, acquiring/issuance banks, and fraud risk industry forums to detect changes in onboarding compliance and mitigate potential risks.
  • Take personal responsibility for embedding the highest standards of ethics, ensuring compliance with applicable laws, regulations, guidelines, and Airtel's Group Code of Conduct.


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