
Retail and Quick Service Functional Business Analyst
1 day ago
Retail and Quick Service Functional Business Analyst
Key Responsibilities:- Client Engagement & Discovery:
- Conduct workshops to understand client business challenges, processes, reporting, and dashboard requirements.
- Translate business needs into functional specifications.
- Techno-Functional Expertise:
- Convert workshop-derived functional specs into technical fit documents.
- Identify and highlight feature/reporting/dashboard gaps.
- Collaborate with tech teams to configure and deploy systems aligned with business objectives.
- Stakeholder Collaboration:
- Act as a trusted advisor to marketing, operations, and IT stakeholders.
- Maintain alignment between business strategy and technology roadmap.
- Effective Onboarding:
- Ensure all functional specs are deployed in the software (reports, dashboards, models, audiences).
- Train super users on the platform.
- Explain support mechanisms and set cadences for support/business-related queries.
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