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Automation Quality Assurance Lead
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We are seeking a seasoned automation quality assurance lead to head our QA team and drive quality practices across our global product development lifecycle.
As the quality leader, you will own the testing strategy, guide senior and junior QA engineers, and work closely with product, development, and DevOps teams to deliver reliable, scalable, and high-performing applications across multiple environments, geographies, and mobile platforms.
Key Responsibilities:
- Define and lead QA strategy, automation vision, and process frameworks across the organization.
- Manage and mentor a team of QA engineers (junior, senior, and automation specialists), ensuring best practices in automation and testing.
- Architect enterprise-level automation solutions using WebdriverIO, TypeScript, Cucumber, Jenkins, GitLab, npm.
- Standardize automation frameworks across projects to maximize reusability and efficiency.
- Collaborate with Scrum Masters, Product Owners, Developers, and DevOps to ensure quality is embedded at every stage of the SDLC.
- Drive CI/CD integration of automation pipelines with GitLab and Jenkins.
- Lead QA planning, execution, and reporting using Zephyr integrated with JIRA.
- Oversee test execution across multi-environment setups (Dev, Staging, Pre-production, Canada, Mexico, and mobile platforms).
- Establish test governance, defect triage processes, and release sign-off procedures.
- Drive usage of Kibana logs for proactive monitoring and troubleshooting.
- Oversee and improve testing for SAP E-commerce back office applications.
- Foster a culture of quality, automation-first mindset, and agile collaboration.
- Represent QA in leadership discussions and provide quality metrics and dashboards to stakeholders.
Required Skills & Qualifications:
- 10+ years of QA experience, with at least 6+ years in automation testing and 3+ years in team leadership/management.
- Deep expertise in WebdriverIO, TypeScript, Cucumber, Jenkins, npm, GitLab CI/CD.
- Proven experience in setting up and scaling QA automation frameworks for enterprise applications.
- Strong background in SAP E-commerce back office testing.
- Proficiency with test management tools (Zephyr) and defect tracking (JIRA).
- Experience with Kibana logs analysis and production issue triaging.
- Strong exposure to multi-environment, cross-region, and mobile platform testing.
- In-depth understanding of Scrum/Agile delivery models and test governance.
- Excellent leadership, mentoring, and stakeholder management skills.
- Ability to create and present QA metrics, dashboards, and quality KPIs for leadership review.
Good to Have:
- Knowledge of performance, scalability, and security testing frameworks.
- Familiarity with cloud-native QA practices (AWS, GCP, or Azure environments).
- Exposure to AI-driven testing or predictive analytics in QA.
