Knowledge Transfer and Management Professional

10 hours ago

Anand, Gujarat, India beBeeKnowledge Full time US$ 65,432 - US$ 1,23,456

Job Title: Knowledge Manager

Job Description:

The ideal candidate will lead and manage end-to-end knowledge transfer and functional process training for GBS managed functions in Bengaluru, ensuring upskilling and transition support across platforms such as MSD, PeopleSoft, Oracle, Gordon, Basware, Invevo, Transflow, SuccessFactors, local HR Systems, and other operational applications/platforms/ERPs.

  • Design a comprehensive roadmap for knowledge transfer and management, capturing, standardizing, and disseminating critical process knowledge across teams during transitions and platform changes.
  • Develop and maintain training content, manuals, and e-learning modules for various systems and processes.

Required Skills and Qualifications:

The following skills and qualifications are required for the role of Knowledge Manager:

  • 6+ years of experience in Shared Services Organization/GBS/GCC with 3+ years in training or learning & development roles.
  • Exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.

Benefits:

This is a challenging and rewarding opportunity to develop your career in a global finance organization. You will have the opportunity to work with a diverse team, gain new skills and experience, and contribute to the growth and success of the company.

Others:

A bachelor's degree in HR/Training or a related field is required. CPTM/ATD Certification and/or relevant industry certifications are highly desirable. Fluency in English is essential, and proficiency in MS Excel, MS PowerPoint, and Outlook is required. The ability to operate in a flexible and fast-paced environment is also necessary.

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