Senior Quality Assurance Engineer

3 weeks ago

Bengaluru, Karnataka, India Western Digital Full time

Job Summary:

We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at Western Digital. As a key member of our Enterprise Storage Validation team, you will be responsible for ensuring the quality and reliability of our storage and networking products.

Key Responsibilities:

  • Develop and execute test plans to validate the functionality and performance of our storage and networking products.
  • Collaborate with cross-functional teams to identify and resolve issues related to product quality and reliability.
  • Work closely with development engineers to debug and troubleshoot firmware and hardware issues.
  • Develop and maintain quality standards for our products, ensuring they meet the highest levels of quality and reliability.
  • Consult with development engineers to resolve problems and improve product quality.
  • Troubleshoot and isolate issues to root cause, down to the right component in the test ecosystem.

Requirements:

  • 8+ years of experience in Server/Storage QA automation and testing with SSDs, firmware, and storage subsystems.
  • Excellent knowledge of Storage Servers, Storage Arrays – JBOD, JBOFs, NAS, SAN.
  • In-depth working knowledge of SAS, SCSI, PCIe protocols.
  • Working knowledge of SSD and debugging skills is a plus.
  • Understand Hardware and Software interaction.
  • Working knowledge of SAS/PCIe analyzers is a plus.
  • Install and configure various hardware and software components.
  • Perform bug verification and drive issues to resolution.
  • White box testing knowledge is a plus.
  • Solid working knowledge of operating systems: Windows/Linux, including troubleshooting issues/problems with those systems.
  • Assist in customer escalations.
  • Understand Software development Life Cycle.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to achieve results in a fast-moving, dynamic environment.
  • Ability to multi-task and meet deadlines.
  • Self-motivated and self-driven.

Qualifications:

  • B.E/B.Tech/M.E/M.Tech - E.C.E/CSE/IT.
  • 8+ years of industry experience in the field of storage/networking/server domain with strong fundamentals.

Additional Information:

  • Participate in key product development and technical teams.
  • Excellent knowledge in Software development lifecycle and engineering processes.
  • Capable of working as part of a global development team spanning across geos.
  • Good stakeholder management and interact with program managers, sales, quality, and cross-geo teams.
  • Be an Agile team member with TTM as a goal with high-quality deliveries.
  • Contribute to team goals, schedules.

All your information will be kept confidential according to EEO guidelines.

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