Strategic Operations Leader

4 days ago


Bengaluru, Karnataka, India Amazon Full time
Job Overview

We are seeking a highly skilled and experienced Cluster Manager to lead our dark store network. As a strategic operations leader, you will be responsible for managing the overall performance of our dark stores, ensuring a safe work environment, and driving regional/national key initiatives.

Key Responsibilities
  • Ensure a safe work environment by implementing robust safety protocols and procedures.
  • Lead and supervise a team of TLs, providing guidance and support to ensure their success.
  • Responsible for the overall quality, productivity, and dark store performance, including appraising performance and addressing staffing needs.
  • Review work forecasts and determine productivity requirements to meet building objectives.
  • Collaborate with stakeholders to adopt best practices and proactively identify and lead process improvement initiatives.
Requirements
  • 2+ years of experience in employee and performance management.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • 2+ years of performance metrics, process improvement, or lean techniques experience.


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