
Effective Day-to-Day Breakdown Engineer
2 weeks ago
Job Summary:
We are seeking a skilled professional to fulfill the role of Field Engineer. The successful candidate will be responsible for attending to and resolving day-to-day breakdown complaints, scheduling AMC for contractual and non-contractual customers, and managing customer relationships effectively.
Requirements:- Good verbal and written communication skills
- Innovative thinking and problem-solving abilities
- Strong people management skills
- Proficiency in computer software and applications, preferably Excel and Word
- Knowledge of operation and procedure manuals, technical manuals, case studies, and statutory regulations
Key Responsibilities:
- Attend to and resolve day-to-day breakdown complaints efficiently
- Schedule AMC for contractual and non-contractual customers as per company norms
- Manage customer relationships and coordinate with customers, franchisees, and operators for preventive maintenance planning and execution
- Undertake tank cleanup, fitting, and welding on-site for minor modifications of pipes, joints, and fittings
Benefits:
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Strong organizational and time-management skills are also essential.
Language Preferences:
English, Telugu, and Hindi
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